body{color:#1a2b4a;background:#f7f8fa;margin:0;font-family:Segoe UI,Arial,sans-serif}.app-shell{flex-direction:column;min-height:100vh;display:flex}header{color:#fff;background:#1a2b4a;flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 28px;display:flex}.header-logo{width:auto;height:42px}.user-info{color:#cbd5e1;font-size:13px}.user-info a{color:#f87171;cursor:pointer;margin-left:12px;text-decoration:none}.app-version{letter-spacing:.5px;color:#666;font-size:11px}.dashboard-card{background:#fff;border-radius:8px;padding:20px 24px;box-shadow:0 1px 4px #0000000d}.dashboard-card h3{color:#1a2b4a;margin:0 0 12px;font-size:15px}.app-body{flex:1;display:flex}.sidebar{background:#fff;border-right:1px solid #e5e7eb;flex-direction:column;flex-shrink:0;width:200px;padding:20px 0;display:flex}.sidebar-brand{flex-direction:column;gap:4px;padding:0 24px 24px;display:flex}.sidebar-title{color:#1a2b4a;letter-spacing:.5px;font-size:26px;font-weight:700}.sidebar a{color:#444;border-left:3px solid #0000;padding:10px 24px;font-size:14px;text-decoration:none}.sidebar a:hover{background:#f3f4f6}.sidebar a.active{color:#1a2b4a;background:#eef1f6;border-left-color:#1a2b4a;font-weight:600}main{flex:1;min-width:0;padding:28px}table{border-collapse:collapse;background:#fff;border-radius:8px;width:100%;overflow:hidden;box-shadow:0 1px 4px #0000000d}th,td{text-align:left;border-bottom:1px solid #eee;padding:10px 14px;font-size:14px}th{background:#f0f2f5;font-weight:600}.btn{color:#fff;cursor:pointer;background:#1a2b4a;border:none;border-radius:6px;padding:8px 16px;font-size:13px;text-decoration:none;display:inline-block}.btn:hover{background:#253a63}.btn-danger{background:#b91c1c}.btn-danger:hover{background:#991b1b}.login-page{background:#f2f4f7;justify-content:center;align-items:center;height:100vh;font-family:Segoe UI,Arial,sans-serif;display:flex}.login-box{background:#fff;border-radius:10px;width:320px;padding:40px;box-shadow:0 2px 12px #00000014}.login-box h1{color:#1a2b4a;text-align:center;margin:0 0 24px;font-size:20px}.login-logo{width:auto;height:40px;margin:0 auto 8px;display:block}.login-subtitle{text-align:center;color:#1a2b4a;letter-spacing:.5px;text-transform:uppercase;margin:0 0 4px;font-size:13px;font-weight:600}.login-box .app-version{text-align:center;margin:0 0 24px;display:block}.login-box label{color:#444;margin-bottom:4px;font-size:13px;display:block}label{margin-right:6px}.login-box input{box-sizing:border-box;text-align:center;border:1px solid #ccc;border-radius:6px;width:100%;margin-bottom:16px;padding:10px;font-size:14px}.login-box button{color:#fff;cursor:pointer;background:#1a2b4a;border:none;border-radius:6px;width:100%;padding:11px;font-size:14px;font-weight:600}.login-box button:hover{background:#253a63}.login-box button:disabled{opacity:.6;cursor:default}.error{color:#b91c1c;text-align:center;margin-bottom:12px;font-size:13px}.message{color:#166534;text-align:center;margin-bottom:12px;font-size:13px}.login-box .link-button{color:#1a2b4a;background:0 0;margin-top:10px;font-size:13px;font-weight:400;text-decoration:underline}.login-box .link-button:hover{color:#253a63;background:0 0}.btn-secondary{color:#1a2b4a;background:#e5e7eb}.btn-secondary:hover{background:#d1d5db}.btn-link{color:#1a2b4a;cursor:pointer;background:0 0;border:none;padding:0;font-size:13px;text-decoration:underline}.btn-link:hover{color:#253a63}.btn-link:disabled{color:#999;cursor:default;text-decoration:none}.btn-tab{color:#666;cursor:pointer;background:0 0;border:none;border-bottom:3px solid #0000;margin-bottom:-1px;padding:8px 16px;font-size:14px}.btn-tab:hover{color:#1a2b4a}.btn-tab.active{color:#1a2b4a;border-bottom-color:#1a2b4a;font-weight:600}.modal-overlay{z-index:100;background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-box{background:#fff;border-radius:10px;width:380px;max-width:90vw;padding:28px;box-shadow:0 4px 20px #00000026}.modal-box-wide{width:640px}.modal-box h2{color:#1a2b4a;margin:0 0 20px;font-size:18px}.modal-box label{color:#444;margin-top:14px;margin-bottom:4px;font-size:13px;display:block}.modal-box label:first-of-type{margin-top:0}.modal-box input,.modal-box select{box-sizing:border-box;border:1px solid #ccc;border-radius:6px;width:100%;padding:9px;font-size:14px}.modal-actions{justify-content:flex-end;gap:10px;margin-top:24px;display:flex}.modal-actions .btn,.modal-actions .btn-secondary{padding:9px 18px;font-size:13px}.dashboard-layout{flex-wrap:wrap;align-items:flex-start;gap:24px;display:flex}.dashboard-main{flex:420px;min-width:0}.dashboard-side{flex-direction:column;flex:0 640px;gap:16px;min-width:0;max-height:calc(100vh - 32px);display:flex;position:sticky;top:16px}.dashboard-side>.live-agents{flex-direction:column;min-height:120px;display:flex}@media (width<=1280px){.dashboard-side{flex:100%;max-height:none;position:static}.dashboard-side .live-agents-scroll{max-height:60vh}}.live-agents{padding:16px}.live-agents h3{align-items:center;gap:8px;display:flex}.live-agents-count{color:#fff;background:#1a2b4a;border-radius:10px;padding:1px 8px;font-size:12px}.live-agents-scroll{flex:auto;min-height:0;overflow-y:auto}.live-agents table{box-shadow:none}.live-agents th,.live-agents td{padding:6px 8px;font-size:13px}.live-agents th{position:sticky;top:0}.live-agents-group{color:#888;font-size:11px}.aux-badge{color:#fff;white-space:nowrap;border-radius:4px;padding:2px 6px;font-size:12px;display:inline-block}.live-agents-name{cursor:pointer;-webkit-user-select:none;user-select:none}.live-agents-name:hover{text-decoration:underline}.location-dot{vertical-align:middle;border-radius:50%;width:9px;height:9px;margin-right:6px;display:inline-block;position:relative;top:-1px}.location-dot.location-onsite{background:#1e3a8a}.location-dot.location-remote{background:#60a5fa}.live-detail{width:720px;max-height:90vh;overflow-y:auto}.live-detail h3{color:#1a2b4a;margin:20px 0 8px;font-size:14px}.live-detail table{box-shadow:none;border:1px solid #eee}.live-detail th,.live-detail td{padding:6px 10px;font-size:13px}.live-detail-sub{color:#666;margin-bottom:16px;font-size:13px}.live-detail-tiles{flex-wrap:wrap;gap:12px;display:flex}.live-detail-tile{background:#f7f8fa;border-radius:8px;flex:180px;padding:12px 14px}.live-detail-label{color:#666;margin-bottom:6px;font-size:12px}.live-detail-value{font-size:28px;font-weight:700;line-height:1.1}.live-detail-small{color:#888;margin-top:4px;font-size:12px}.live-detail-note{color:#666;margin:8px 0 0;font-size:13px}.toggle{cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:8px;font-size:14px;display:inline-flex}.toggle input{opacity:0;width:1px;height:1px;position:absolute}.toggle-track{background:#cbd5e1;border-radius:11px;flex-shrink:0;width:38px;height:22px;transition:background .15s;position:relative}.toggle-track:after{content:"";background:#fff;border-radius:50%;width:16px;height:16px;transition:transform .15s;position:absolute;top:3px;left:3px;box-shadow:0 1px 2px #0003}.toggle input:checked+.toggle-track{background:#166534}.toggle input:checked+.toggle-track:after{transform:translate(16px)}.toggle input:focus-visible+.toggle-track{outline-offset:2px;outline:2px solid #1a2b4a}.toggle input:disabled+.toggle-track{opacity:.55}.toggle:has(input:disabled){cursor:default}.dashboard-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.dashboard-toolbar-left,.dashboard-toolbar-right{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.dashboard-toolbar-right{gap:10px}.view-switch{background:#e8ecf2;border-radius:999px;grid-template-columns:1fr 1fr;padding:3px;display:inline-grid;position:relative;box-shadow:inset 0 1px 2px #0f172a14}.view-switch-thumb{background:#1a2b4a;border-radius:999px;width:calc(50% - 3px);transition:transform .25s cubic-bezier(.4,0,.2,1);position:absolute;top:3px;bottom:3px;left:3px;box-shadow:0 2px 6px #1a2b4a4d}.view-switch.is-historical .view-switch-thumb{transform:translate(100%)}.view-switch button{z-index:1;cursor:pointer;color:#5b6b85;background:0 0;border:none;border-radius:999px;justify-content:center;align-items:center;gap:6px;padding:7px 18px;font-size:13px;font-weight:600;transition:color .2s;display:inline-flex;position:relative}.view-switch button.active{color:#fff}.view-switch button:not(.active):hover{color:#1a2b4a}.view-switch button:focus-visible{outline-offset:1px;outline:2px solid #3b82f6}.live-dot{background:#94a3b8;border-radius:50%;flex-shrink:0;width:7px;height:7px}.view-switch button.active .live-dot{background:#22c55e;animation:1.8s ease-out infinite live-pulse}@keyframes live-pulse{0%{box-shadow:0 0 #22c55eb3}70%{box-shadow:0 0 0 6px #22c55e00}to{box-shadow:0 0 #22c55e00}}@media (prefers-reduced-motion:reduce){.view-switch-thumb{transition:none}.view-switch button.active .live-dot{animation:none}}.help-button{color:#1a2b4a;cursor:pointer;background:#fff;border:1.5px solid #1a2b4a;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;padding:0;font-size:12px;font-weight:700;line-height:1;transition:background .15s,color .15s,transform .15s;display:inline-flex;box-shadow:0 1px 3px #1a2b4a26}.help-button:hover{color:#fff;background:#1a2b4a;transform:scale(1.08)}.help-button:focus-visible{outline-offset:2px;outline:2px solid #3b82f6}.metrics-help{width:640px;max-height:90vh;overflow-y:auto}.metrics-help h3{color:#1a2b4a;margin:22px 0 8px;font-size:15px}.metrics-help p,.metrics-help li{color:#444;font-size:13px;line-height:1.55}.metrics-help ul{margin:8px 0;padding-left:20px}.metrics-help-note{background:#eef4ff;border-left:3px solid #2563eb;border-radius:4px;margin:0;padding:10px 12px}.metrics-formula{color:#fff;background:#1a2b4a;border-radius:6px;padding:10px 14px;font-family:Consolas,Courier New,monospace;font-size:13px}.metrics-example{color:#444;background:#f7f8fa;border-radius:6px;padding:10px 14px;font-size:13px;line-height:1.55}.metrics-example-title{text-transform:uppercase;letter-spacing:.5px;color:#666;margin-bottom:4px;font-size:11px;font-weight:700}.metrics-calc{color:#1a2b4a;margin:6px 0;font-family:Consolas,Courier New,monospace}.metrics-help-colors{box-shadow:none;border:1px solid #eee}.metrics-help-colors th,.metrics-help-colors td{padding:6px 10px;font-size:13px}.metrics-swatch{vertical-align:middle;border-radius:3px;width:10px;height:10px;margin-right:8px;display:inline-block}.range-picker{position:relative}.range-picker-trigger{color:#1a2b4a;cursor:pointer;background:#fff;border:1px solid #ccc;border-radius:6px;align-items:center;gap:8px;padding:8px 12px;font-size:14px;display:inline-flex}.range-picker-trigger:hover{border-color:#1a2b4a}.range-picker-pop{z-index:50;background:#fff;border:1px solid #e5e7eb;border-radius:10px;width:268px;padding:14px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 28px #0f172a2e}.range-picker-head{justify-content:space-between;align-items:center;margin-bottom:10px;font-size:14px;font-weight:600;display:flex}.range-picker-head button{color:#1a2b4a;cursor:pointer;background:0 0;border:none;border-radius:50%;width:28px;height:28px;font-size:18px;line-height:1}.range-picker-head button:hover:not(:disabled){background:#f0f2f5}.range-picker-head button:disabled{color:#ccc;cursor:default}.range-picker-grid{grid-template-columns:repeat(7,1fr);row-gap:2px;display:grid}.range-picker-weekday{text-align:center;color:#888;padding-bottom:4px;font-size:11px}.range-picker-day{color:#1a2b4a;cursor:pointer;background:0 0;border:none;border-radius:6px;height:34px;font-size:13px}.range-picker-day:hover:not(:disabled){background:#eef1f6}.range-picker-day.outside{color:#b0b8c4}.range-picker-day.in-range{background:#dbe4f3;border-radius:0}.range-picker-day.edge{color:#fff;background:#1a2b4a;border-radius:6px}.range-picker-day:disabled{color:#d4d8de;cursor:default}.range-picker-hint{color:#888;text-align:center;margin-top:8px;font-size:12px}.live-agents-head{justify-content:space-between;align-items:center;gap:8px;margin-bottom:12px;display:flex}.live-agents-head h3{margin:0}.live-agents-legend{color:#555;gap:14px;margin:-6px 0 8px;font-size:12px;display:flex}.live-agents-legend strong{color:#1a2b4a}.aux-select{position:relative}.aux-select-trigger{color:#1a2b4a;cursor:pointer;white-space:nowrap;background:#fff;border:1px solid #d1d5db;border-radius:999px;align-items:center;gap:6px;padding:5px 10px;font-size:12px;font-weight:600;display:inline-flex}.aux-select-trigger:hover{border-color:#1a2b4a}.aux-select-trigger.filtered{color:#fff;background:#1a2b4a;border-color:#1a2b4a}.aux-select-trigger:focus-visible{outline-offset:2px;outline:2px solid #3b82f6}.aux-select-pop{z-index:50;background:#fff;border:1px solid #e5e7eb;border-radius:10px;width:200px;max-height:360px;padding:6px;position:absolute;top:calc(100% + 6px);right:0;overflow-y:auto;box-shadow:0 8px 28px #0f172a2e}.aux-select-option{color:#1a2b4a;cursor:pointer;-webkit-user-select:none;user-select:none;border-radius:6px;align-items:center;gap:8px;margin:0;padding:6px 8px;font-size:13px;display:flex}.aux-select-option:hover{background:#f3f4f6}.aux-select-option input{cursor:pointer;accent-color:#1a2b4a;margin:0}.aux-select-all{border-bottom:1px solid #eee;border-radius:6px 6px 0 0;margin-bottom:4px;padding-bottom:8px;font-weight:600}.aux-select-swatch{border-radius:3px;flex-shrink:0;width:10px;height:10px}.aux-select-name{flex:1}.aux-select-count{color:#888;font-variant-numeric:tabular-nums;font-size:11px}.report-table-wrap{border-radius:8px;overflow-x:auto;box-shadow:0 1px 4px #0000000d}.report-table{box-shadow:none}.report-table th,.report-table td{vertical-align:top;padding:6px;font-size:11.5px;line-height:1.3}.report-table th{white-space:normal;overflow-wrap:break-word;font-size:11px}.report-table td{font-variant-numeric:tabular-nums}.report-time{white-space:nowrap}.report-time-date{color:#888;white-space:nowrap;font-size:10px}.clinic-visits-table .clinic-visit-text{white-space:pre-wrap;word-break:break-word;max-width:280px}.clinic-visits-table .clinic-visit-group{color:#888;font-size:11px}.clinic-form-row{gap:12px;display:flex}.clinic-form-row>div{flex:1 1 0;min-width:0}.clinic-form-note{color:#92400e;margin:-8px 0 12px;font-size:12px}.modal-box textarea{box-sizing:border-box;width:100%;font:inherit;resize:vertical;border:1px solid #ccc;border-radius:6px;margin-bottom:14px;padding:8px;font-size:14px}